Managed Uniform Fulfilment Case Study | NewGen

Managed uniform fulfilment

From email orders and stock boxes to a uniform program built for growth.

A growing early learning group was managing staff uniforms through emails, spreadsheets and boxes held at head office. NewGen moved the program into a managed ordering and fulfilment system that scaled as the group grew from 10 centres to 15.

Managed uniform ordering and fulfilment
10 → 15 centresThe process continued to support the organisation as new centres and staff were added.
Stock moved off-siteUniform boxes no longer needed to be stored and handled at head office.
Staff-labelled ordersIndividual orders arrive at centres ready to hand to the right person.

Before NewGen

Head office was carrying the entire process.

Uniform requests arrived by email. Stock was stored in boxes. One staff member checked availability, updated spreadsheets, packed orders and organised delivery to centres.

That process was manageable at a smaller scale, but it was no longer practical as the group continued to grow.

Before NewGen

×
Orders by email

Requests arrived from different centres without one consistent record.

×
Stock at head office

Boxes, availability checks and replenishment sat with an internal staff member.

×
Manual packing and spreadsheets

Head office prepared orders, organised freight and rebuilt reporting by hand.

Managed with NewGen

✓
One approved ordering pathway

Staff select from the correct range and head office retains approval control.

✓
Stock held and monitored off-site

NewGen stores the range and follows usage and replenishment over time.

✓
Prepared delivery and reporting

Orders arrive labelled for staff, with visibility by centre.

The managed program

Head office retained control while NewGen handled the work behind it.

Order and approve

Staff order from the approved range. Head office reviews centrally paid orders and keeps allocation control.

Hold, prepare and personalise

NewGen stores stock, picks and packs approved orders, and adds names or embroidery where required.

Deliver and report

Labelled staff orders go directly to centres with tracking, while head office can review stock, orders and spend.

Uniform stock and packing
NewGen manages stock, order preparation and dispatch behind the scenes.
Staff labelled uniform orders
Staff-labelled satchels arrive at centres ready to distribute.

Outcome

The program scaled from 10 centres to 15 without rebuilding the manual workload.

One connected program replaced email requests, stock boxes, manual packing and spreadsheets. Head office kept visibility and approval control while NewGen handled the work behind each order.

Less manual administration
Clear approval control
Direct delivery to centres
Visibility of orders, stock and spend

Relevant capabilities

Ordering and stock support · Custom uniforms · Early learning uniforms · More case studies