Online ordering portal
Uniform ordering that gives customers visibility and control.
A practical portal for browsing approved products, selecting sizes, placing orders, viewing history and managing exchanges.
The portal is not the whole service. It gives customers access and visibility, backed by NewGen stock, ordering and account support behind the scenes.
Customer-approved rangeUsers see the items, colours and sizes approved for their program.
Clear order journeyBrowse, select, checkout, confirmation, tracking and order history.
Flexible accessStaff, centre managers, administrators or head office can use the setup that fits.
Support behind itNewGen helps with stock, replenishment and day-to-day order questions.
NewGen support
A practical portal for the full ordering journey.
The portal can be set up around the customer program, so different users can order, view products, manage details and access the information they need.
Browse and select products
Users can browse customer-approved products and ranges, then move straight into product pages with images, descriptions, sizing, colours and quantity selection.
Checkout
Shipping details, payment, invoice and order confirmation steps are kept clear.
Tracking built into order history
Once an order is shipped, the tracking number is available in the portal. Customers can click through to the courier site to see delivery status, scan updates, dates, times and the current location of the order.
Order history and exchanges
Customers can view past orders and use the exchange process where it is part of their program.
NewGen support
Built around the way each customer orders.
Some customers want staff to order directly. Others want centre managers or head office to control ordering. The portal can support either model.
Staff direct ordering
Useful when individual employees are responsible for choosing sizes and placing their own orders.
Head office control
Useful when budgets, allocations or approval steps need to stay with the customer team.
Customer-branded experience
After login, the portal can reflect the customer program while still being managed and supported by NewGen.
Program support
NewGen helps keep the portal practical as stock, product ranges and ordering needs change.
Why this matters
A portal is useful when the service behind it is strong. NewGen supports the ordering detail, stock visibility and customer follow-up that make the system work.